Privacy Policy

What We Collect

We collect information in connection with our website and services, including:

• Personal information: Name, email, phone number, and identity verification details provided during onboarding.
• Business information: Company name, registration details, and information about authorised representatives.
• Usage data: IP address, browser type, pages visited, and session information.
• Transaction data: Card transaction records processed through the platform.
• Communications: Correspondence with our team.

How We Use It

We use the information we collect to:

• Process account applications and complete verification
• Operate and maintain the WBLink platform
• Process card transactions and manage spending controls
• Communicate with you on account and service matters
• Meet legal and regulatory obligations
• Detect and prevent fraud or misuse

Legal Basis

We process personal data based on: contractual necessity (to provide services), legal obligation (regulatory compliance), legitimate interests (fraud prevention, security), and consent where explicitly provided.

Sharing

We do not sell or rent personal data. We may share information with:

• Service providers supporting our platform, under appropriate agreements
• Regulatory authorities where required by law
• Verification and compliance partners involved in onboarding

Security

We implement appropriate technical and organisational measures to protect data against unauthorised access, loss, or misuse. No system is completely secure. Please notify us immediately if you suspect any unauthorised access to your account.

Retention

We retain data for as long as necessary for the purposes described in this Policy and to meet applicable legal and regulatory requirements. Data is securely deleted or anonymised when no longer required.

Your Rights

Subject to applicable law, you may have rights to access, correct, or request deletion of personal data we hold about you. Rights may be limited by regulatory obligations. To make a request, contact us at business@wblink.net.

Cookies

Our website may use cookies for functional and analytical purposes. We do not use cookies for advertising. You can manage preferences through your browser settings.

International Transfers

Data may be processed outside Singapore in connection with third-party services. We take appropriate steps to ensure handling remains consistent with applicable data protection requirements.

Policy Updates

We may update this Policy from time to time. The effective date is shown at the top of this page. For material changes, we will notify affected users where appropriate.

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